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Passenger handling at Vienna Airport

The terminal is owned and operated by Flughafen Wien AG. A central arrivals hall faces several check-in areas with a total capacity of 128 check-in counters. All pier and bus gates are within short walking distance from the terminal area.

  • Gates B & C (Schengen): 12 pier gates, 17 bus gates
  • Gates D (Non-Schengen): 8 pier gates, 16 bus gates
  • Gates F (Schengen): 33 gates: 17 pier gates, 12 bus gates (4 gates can be used as pier or bus gates)
  • Gates G (Non-Schengen): 15 gates: 15 pier gates (14 of which can also be used as bus gates)

Passenger Check-in

Vienna Airport generally follows the principle of Common Check-in, but Dedicated Check-in is also possible if there is sufficient availability of counters in the desired time frame. All check-in counters are equipped with SITA/CUTE NT+.

At the City Check-in in the City Air Terminal Wien-Mitte, a further 10 check-in counters are available, which offer the functionality of an international airport in the city center.

Passenger handling is provided by the following companies:

                  

SITA

Telephone

Austrian

VIEKKOS

+43-5-1766-1000

AAS Vienna

 VIEAPXH

+41-76-433-7488

Vienna Ground Handling Services

VIEOMXH

 passenger.services@viennaairport.com