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Passenger Handling

Vienna Airport Ground Handling Services offers complete passenger handling with all related services.

Our friendly colleagues ensure smooth passenger handling from the terminal to the boarding gate or from disembarkation to baggage arrival. Our employees have years of experience and are specially selected according to criteria such as motivation and resourcefulness.

We also attach great importance to professional and extensive training.

We also have direct access to the airline's own DCS (Departure Control System) hosts via our state-of-the-art IT platform, which means that check-in processes and customer service are handled quickly and efficiently.

The advantages in detail

  • Speed, flexibility
  • Perfect coordination and highest possible sense of responsibility
  • Access to airline-owned DCS (Departure control System) hosts
  • Guarantee of high quality passenger handling
  • Use of state-of-the-art technology