5 Star Reception
- Reception by your personal attendant.
- Valet parking or luxury city transfer on request.
Luxury ambience
- Culinary delights in the private VIP salon.
- Your personal attendant will take care of luggage check-in and check-out.
No waiting times
- Discreet security check and exclusive passport control.
- Extremely short distances.
High Class Boarding
- The VIP luxury limousine will drive you to the aircraft.
- Your escort can see you off/greet you directly on the tarmac.
Silver Package
Price for the 1st passenger
€ 430.00
Price for each additional passenger
€ 215.00
free for children under the age of 6
- Personal VIP advisor
- Premium check-in service and access to
- exclusive passport and security control
- Individual limousine shuttle
- to or from the aircraft
- Use of a private lounge (max. included usage period): 1hr
- Items of luggage per person**: 1 piece (max. included checked luggage items)
- Exclusive access to the VIP Terminal via the secluded Court of Honor
- Drinks service
- Welcome snack (standard)
- Last minute booking possible without surcharge up to 24 hrs before
- Free cancellation is possible up to 48 hrs before departure
** checked luggage items (incl. bulky luggage)
Additional fees may be payable to the airline
Gold Package
Price for the 1st passenger
€ 460.00
Price for each additional passenger
€ 230.00
free for children under the age of 6
- Personal VIP advisor
- Premium check-in service and access to
- exclusive passport and security control
- Individual limousine shuttle
- to or from the aircraft
- Use of a private lounge (max. included usage period): 2 hrs
- Items of luggage per person**: 2 pieces (max. included checked luggage items)
- Exclusive access to the VIP Terminal via the secluded Court of Honor
- Drinks service
- Welcome snack (advanced)
- Á la carte meals
- Option of personal greeting/farewell to passengers directly at the aircraft: 2 persons
- Tax refund support (refunds can only be made to credit cards)
- Concierge service (organisation of errands)
- Shower facility
- Last minute booking possible without surcharge up to 24 hrs before
- Free cancellation is possible up to 48 hrs before departure
** checked luggage items (incl. bulky luggage)
Additional fees may be payable to the airline
Platinum Package
Price for the 1st passenger
€ 700.00
Price for each additional passenger
€ 350.00
Free for children under the age of 6
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Personal VIP advisor
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Premium check-in service and access to
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exclusive passport and security control
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Individual limousine shuttle
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to or from the aircraft
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Use of a private lounge (max. included usage period): 3 hrs
-
Items of luggage per person**: 5 pieces (max. included checked luggage items)
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Exclusive access to the VIP Terminal via the secluded Court of Honor
-
Drinks service
-
Welcome snack (advanced)
-
Á la carte meals
-
Option of personal greeting/farewell to passengers directly at the aircraft: 4 persons
-
Tax refund support (refunds can only be made to credit cards)
-
Concierge service (organisation of errands)
-
Shower facility
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Parking in the directly adjacent VIP car park (max. 7 days for 1 car per service included)
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Valet parking
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City limousine service from/to Vienna (Mercedes S-Class)
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VIP service outside of the opening hours without surcharge
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Free rebooking
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Last minute booking possible without surcharge up to 12 hrs before
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Free cancellation is possible up to 12 hrs before departure
** checked luggage items (incl. bulky luggage)
Additional fees may be payable to the airline
Travel like a state guest
Regardless of your booking class (Economy, Premium Economy, Business or First) and airline (Austrian Airlines, Eurowings, Lufthansa, Emirates, Qatar Airways, Turkish Airlines, Air France, KLM or one of over 70 other airlines), the VIP & Business Service at Vienna Airport offers personal attention in a pleasant atmosphere as well as a high degree of flexibility, privacy and time savings. Whether you are departing, arriving or in transit - you can relax in your private lounge in the VIP Terminal while your personal attendant takes care of check-in and baggage handling for you. Your personal attendant is always on hand to assist you with entry and exit formalities and priority security checks. You and your guests will be chauffeured to and from the departing or arriving aircraft in exclusive VIP vehicles. You can greet or see off your companions directly at the aircraft.
VIP Service for you
The VIP & Business Service at Vienna Airport can be booked for every passenger. Opening hours are daily from 06:00 to 22:30. We are also happy to arrange individual VIP & Business Services outside regular opening hours.
Your personal representative is available for individual advice at any time on +43-1-7007-23300 or by e-mail to vip@viennaairport.com.
The VIP Business Service includes:
After you are greeted by your personal attendant, he or she will be at your side during the VIP & Business Service. While you enjoy the time around departure, arrival or transit in your private lounge, your personal attendant takes care of any concerns regarding your flight. In addition, your personal attendant always keeps an eye on the time to get you to your departure on time and assists you with the priority security check as well as entry and exit formalities.
A salon is available exclusively for you and your possible companions for your stay in the VIP Terminal. Enjoy your stay in a private atmosphere. You and your partners can work or relax undisturbed.
In addition to food and beverages, the latest multi-media technology (flat screen, TV, presentation facilities) is of course freely available to you.
The use of a lounge is included in the scope of services for departures and arrivals for one hour each. The VIP & Business Transfer Service includes the use of a lounge for 3 hours. Should you require the facilities for longer, you can conveniently book more time online in advance.
If you have any questions about the salons, please contact our staff:
+43-1-7007-23300 or by e-mail to vip.vie@viennaairport.com.
Enjoy our gastronomic offer during your stay:
- Drinks ranging from soft drinks to coffee and champagne are available free of charge in the salon.
- Small bar snacks are also available free of charge in the salon
- Austrian specialities and international cuisine à la carte can also be enjoyed for an additional charge.
80 Schritte zwischen Flugzeug und Zuhause
Your attendant will chauffeur you and your companions in one of our VIP vehicles directly from the arriving aircraft or to the departing aircraft. Enjoy the ride in one of our ten particularly well-equipped vehicles: from the Mercedes S-Class Saloon to the V-Class to the Sprinter - depending on the number of passengers.
Greet or see off your companions directly at the aircraft. This special feature is exclusively offered to you and your guests by the VIP & Business Service at Vienna Airport. The scope of services of the VIP & Business Service already includes the personal care of two accompanying persons.
The exclusive VIP terminal is clearly separate from the general passenger area, close to the apron itself.
Just follow the signs or enter the address „Niki Lauda Allee, 1300 Vienna Airport“ in your navigation system.
Book our service directly
Just give us a call. Please have your departure/arrival time, flight number and the number of people travelling with you ready. Our colleagues will be happy to help you or book directly in our VIP Terminal webshop.