Security check (person, hand baggage & checked baggage)OEGS-Info
Security check procedure
This will help you get through the security check effortlessly and well prepared.
Security has its guidelines and directives, so help them out and follow their instructions.
Preparation liquids
The carrying of liquids in hand luggage is only permitted to a limited extent.
You can find more information at the hand baggage check (see text below).
Preparation of electrical/electronic devices and personal items
Keep electronic/electrical devices, larger than DIN A5 such as laptops, tablets, large cameras etc. and personal items such as mobile phone, wallet, coins etc. that are still on you within easy reach.
What belongs in the box?
Put the examples mentioned under 1. and 2. as well as outerwear such as jackets, coats, scarves, hats etc. in a storage box
at the checkpoint.
Please inform the staff about easily breakable or fragile items so that they can be checked accordingly.
People screening
All travellers must pass through a metal detector gate and be visited if necessary.
Persons with pacemakers: Please contact the staff at the checkpoint.
X-ray screening
Hand luggage, liquids, electronic/electrical equipment and other items such as prams are checked by X-ray.
Explosives test
As part of the screening process, you and your baggage may be subject to an explosives test at any time.
What liquids may be carried in hand luggage?
Maximum 100ml containers (or smaller) filled with non-hazardous liquids, stored within a maximum 1 litre clear resealable plastic bag.
Only one 1 litre bag per passenger is permitted.
Medical products, baby food or dietary food over 100ml required on the journey by the person carrying them may be subject to a technical check on a random basis.
Purchases from the airport shopping area of Vienna Airport or other airports may be taken through the security check provided that:
- they are packed in a tamper-evident bag (STEB - Security Tamper Evident Bag),
- the original invoice is inside,
- the bag is intact,
- unopened and has not been tampered with.
Purchases can be subject to technical control on a random basis
Prohibited item - what to do?
You have been held up at the security checkpoint and are unintentionally carrying a prohibited item or an item that has been rejected by the security checkpoint?
Then Vienna Airport and Vienna International Airport Security Services GmbH (VIAS) offer the following options:
- Assist you with a subsequent check-in (please clarify possible additional costs in this case with your airline).
- assist you in depositing the item (depot service - depending on the type of item. Please clarify the additional costs with the security staff at the Security Service Counter)
- Assist you in sending the item by post to an address of your choice. (Postal service - depending on the item type and size (max. one A4 envelope). Please clarify the additional costs with the security staff at the Security Service Counter).
Our staff at the Security Service Counter at the security checkpoints in Terminal 1 and Terminal 3 will be happy to provide you with information directly on site.
Find out about the security regulations of the destination airports before departure. Other national laws may be stricter in some cases.
Checked baggage control
Is one checked bag included in your fare and do you want to check in your baggage? You can use the self check-in or the manned counters of your airline, according to Infomonitor.
Tips for your checked baggage
Clearly mark your suitcases with name and address labels.
Carry valuable items, important documents or medication in your hand luggage!
Lock your suitcases! If necessary, use an additional fixed belt or a customs lock.
Remove old tags and old adhesive strips from previous trips - many different tags are confusing for the luggage tracking system and increase the risk that your suitcase cannot be properly matched.
Baggage allowance determined by your airline
Depending on your ticket fare, baggage allowance may be included. You will find your baggage allowance in your ticket or booking confirmation.
All airlines specify a weight and maximum size per baggage allowance.
Dangerous goods
Dangerous goods are items or substances that may pose a potential risk to health, safety, property or the environment, such as:
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Locomotion devices with built-in lithium batteries.
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Avalanche backpacks
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Dry ice
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Car batteries
-
and the like
Special regulations apply to the transport of dangerous goods, depending on the airline you choose.
Check the regulations with your airline or handling agent before departure.
We strongly recommend to inform the respective airline at the check-in counter if you are carrying life jackets, avalanche
backpacks or lithium batteries, even if these items are generally permitted by the respective airline.
Security Ombudsman Service
As an independent and autonomous institution, the ombudsman's office is available for suggestions, criticism and questions exclusively by email at
ombudsstelle-sicherheit@viennaairport.com
Please note that the ombudsman's office is not staffed continuously, but in the spirit of customer orientation your concern will be dealt with promptly.