Instructions for VAT refundOEGS-Info

Visitors from third countries or non-EU countries can apply for a refund of the VAT on all their purchases made in Austria before their return flight.
For your VAT refund, please follow these steps:

Step 1:

Go to one of the designated DEV (Digital Export Validation) areas and carry out digital export validation for items you are checking in with your baggage using your own mobile device (connect to the DEV WiFi) or directly at one of the self-service kiosks.

Instructions Digital Export Validation

Goods in your carry-on luggage can be validated at a DEV counter next to your boarding gate.

Step 2:

After validating your export goods, check in your luggage at check-in. If your purchased goods are in your carry-on luggage, make sure to have the corresponding documents for the export of your purchases validated after passing the security checks.

Step 3:

Claim back the VAT on your purchases. Once validated, you may claim your Tax Free Refund in cash at Interchange or have it credited directly to your credit card.

If any part of the necessary information on your Tax Free Form has been filled out incorrectly or incompletely, or if goods requiring presentation cannot be submitted, the application for VAT refund will be rejected.

General conditions

VAT will only be refunded if the following conditions are met:

1. Your main residence is in a third country or non-EU country.
2. You do not have a secondary residence within the European Union. Third territories - for instance the Canary Islands, Greenland, Lake Lugano or San Marino - are exempt from this rule.
3. The total value of your purchase must be at least 75.01 Euro per invoice.