Accessibility Statement

At Vienna Airport, we are committed to providing an inclusive and equitable experience to all our passengers. We have worked closely with representatives from various disability advocacy groups, subject-matter experts and organisations since 2012 to ensure that our facilities and services are accessible to individuals with reduced mobility and other impairments. We are actively trying to remove barriers and introduce measures that enable equal access to our infrastructure, processes and services – including digital accessibility. We are dedicated to continually improving our airport to make it more accessible for ever traveller. We value your feedback and suggestions on our journey to becoming a more accessible airport. 

Our Commitment

Since Vienna Airport’s accessibility task force was founded in 2012, we have learnt that close collaboration with disability advocacy groups, organisations and experts is key in removing barriers and providing more equitable access. We acknowledge the importance of including people with disabilities in designing accessible experiences with the following commitments:

• Vienna Airport hosts bi-annual meetings of the accessibility commitee.
• The commitee is included early on in new construction projects. 

Our Learnings

Barriers don‘t just affect people with reduced mobility – and ultimately everyone benefits from accessible features. Our efforts to become more accessible are not only directed at those with visible disabilities such as mobility issues but also senior travellers, families with children and travellers with invisible disabilities. Vienna Airport is a proud supporter of the Hidden Disabilties Sunflower. In order to best meet the needs of our diverse passenger groups, Universal Design principles are considered in the design of new facilities.